Privacy Policy

Information we collect

We do not collect information through forms, because this site has none. If you call, we may collect your phone number, your address and a description of the problem so that we can respond. If you email us, we receive the address and content of your message.

Calls to our line may be recorded for quality and training purposes.

How we use information

We use it to respond to your request, to schedule and perform work, to support insurance documentation you ask for and to improve our service. We do not sell personal information.

Website data

Like most sites, ours may receive basic technical data such as IP address, browser type and pages visited through our hosting provider. We use it to keep the site running and secure. If we add analytics tools in the future, we will update this page.

Sharing

We may share information with insurers, building managers or contractors when you ask us to, and with service providers who help us operate. We may disclose information if the law requires it.

Retention and security

We keep records for as long as needed for the purposes above and for legal or accounting reasons. We take reasonable steps to protect information, though no method of storage or transmission is completely secure.

Your choices

You can ask what information we hold about you, ask us to correct it or ask us to delete it, subject to legal requirements. Contact us at [email protected] or call (844) 950-6900.

Changes

We may update this policy. The latest version will always be on this page.